Terms and Conditions for Rd2success Driving School
Effective Date: 01/01/2024
Terms and Conditions for Travelsuccess Coaches
Introduction
Welcome to Travelsuccess Coaches. By accessing our website or using our services, you agree to be bound by these terms and conditions. If you disagree with any part of the terms, you must not use our services.
Services
Travelsuccess Coaches provides coach transportation services, including private hires, corporate travel, school contracts, and special event transportation.
Use of Services
Users must provide accurate and complete information when requesting services and must use the services only for lawful purposes.
Cancellation and Refunds
Details on cancellation policies, including deadlines, fees, and conditions for refunds.
Limitation of Liability
Travelsuccess Coaches will not be liable for any indirect, incidental, or consequential damages resulting from the use of our services.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the United Kingdom.
Changes to Terms
We reserve the right to modify these terms at any time. Your continued use of the services after such changes constitutes agreement to the new terms.
83 Lones Road
West Bromwich
West Midlands
B71 4LW
Email: travelsuccessuk@gmail.com
Call: +447429144805
Get In Touch
FAQ Answers for Travelsuccess Coaches
Luggage Allowance for Coach Journeys?
Each passenger is allowed to bring one piece of luggage with a maximum weight of 20kg, plus one piece of hand luggage that can fit in the overhead compartment or under the seat. Oversized or additional items may be permitted subject to space availability and may incur an additional fee.
Can I Modify a Confirmed Booking?
Yes, bookings can be modified up to 48 hours before the scheduled departure time. This includes changes to travel dates, passenger names, or destinations. Please note, changes are subject to availability and may incur an adjustment fee. Contact our customer support for assistance.
Arrival Time Before Departure?
We recommend arriving at least 30 minutes before your scheduled departure time. This allows for a stress-free check-in, luggage loading, and securing your preferred seat.
Discounts for Group Bookings or Regular Travelers?
Yes, we offer discounts for group bookings of 10 or more passengers. Regular travelers can benefit from our loyalty program, which offers discounts and perks for frequent use of our services. Contact us for more details.
Delayed or Cancelled Coach?
In the event of a delay or cancellation, we will inform passengers as soon as possible via the contact details provided during booking. Options will include rebooking on the next available service or receiving a full refund. Our priority is to minimize inconvenience and ensure you reach your destination.
Pets Allowed on Coaches?
Only service animals are allowed on coaches, with proper identification and documentation. All other pets are unfortunately not permitted due to safety and comfort concerns for all passengers.
Accepted Payment Methods?
We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), debit cards, and secure online payment platforms. Payment must be completed at the time of booking.
Contacting Customer Support?
Our customer support team can be reached via email at [email], phone at [phone number], or through our website's contact form. We're here to help with any questions or concerns you may have.
Wi-Fi Availability on Coaches?
Yes, all our coaches are equipped with free Wi-Fi, allowing passengers to stay connected, browse the internet, or work during their journey. Please note, connectivity may vary in certain areas.
